Terms & Cancellations Policy
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NERVA sessions are guided wellbeing experiences and are not therapy, counselling, or medical treatment.
Participation in any session is voluntary.
By attending a session, you confirm that:
You are responsible for your own health and wellbeing.
You will inform NERVA of any relevant medical conditions before participation.
You understand that outdoor sessions may involve uneven terrain, fire, weather exposure, or physical activity.
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Sessions are currently booked via enquiry and confirmed directly via email.
Payment arrangements will be confirmed prior to attendance.
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Cancellations made 48 hours or more before a session may be rescheduled.
Cancellations within 48 hours are non-refundable.
NERVA reserves the right to reschedule sessions due to weather, safety considerations, or insufficient numbers.
If a session is cancelled by NERVA, you will be offered an alternative date or refund where applicable.
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During certain NERVA sessions, photography or short video content may be captured for documentation and promotional purposes, including use on the NERVA website, social media platforms, and related materials.
By participating in a session, you acknowledge and consent to the potential use of imagery in which you may appear.
If you prefer not to be photographed or filmed, please notify us in advance or inform us at the start of the session. Your preference will be respected without question.